FAQs

Please see some of our frequently asked questions and answers below. Have other questions? Feel free to contact us today and we are happy to answer them for you!

Q?

How can I set up a time to visit?

A.

We’d be happy to meet you, learn about your horse, answer all your questions, and show you around the farm! Contact us via email at info@pinnaclefarms.biz or by phone at 585-410-8093 and we can set up a time for your visit.

Q?

What are your hours?

A.

For the sake of our horses and their daily care routines, the following barn hours are in effect year round. 9 AM - 7 PM November - February and 9 AM - 8 PM March - October. Emergencies are exempt, 24 hours advance notice required for all appointments, shows, and other “after hours” visits.

Q?

Can I bring guests to the farm?

A.

Yes! You are welcome to bring guests at any time. You are solely responsible for being sure your guests sign a liability release immediately upon their arrival (always available) and will be responsible for their adherence to the barn rules.

Q?

What is the barn geared towards?

A.

Here at Pinnacle Farms, we aim to provide a complete boarding solution for you and your horse that is of high quality, low stress, and allows you to simply enjoy your time with your horse. We welcome all horses of any discipline, breed, background, or age and are always happy to accommodate any requests, questions, or special situations.

Q?

Can I use my own instructor, vet, and farrier?

A.

Yes! You can schedule ring time to bring in your own instructor for a small fee, which will include a fresh drag of the arena of your choice. We also permit the use of your own veterinarian and farrier. We ask that you keep these appointments known so that we can appropriately manage our calendar and records. We are happy to offer the service of holding your horse for both our recommended vet and farrier and yours, if they are different.

Q?

Can I jump without an instructor?

A.

Yes. We have a number of jumps available to our boarders at both facilities. If you are under 18, you will need to have a legally responsible adult present and actively watching your work and riding, regardless of if you are jumping or not.

Q?

How much time will my horse be turned out per day?

A.

We believe that horses should be outside as much as possible! Weather permitting, of course, your horse will be turned out for almost all of the time the sun is in the sky. While outside they will have access to healthy grass pastures, clean water troughs, and supplemented hay.

Q?

What is the turnout group like?

A.

Depending on your horse and your boarding arrangement (pasture vs stall), your horse will have large pastures, small turnout groups (around 5 horses), and will be turned out in all gender groups. We are happy to provide turnout as long as possible on any given day, season, or weather conditions.

Q?

Do you offer private turnout for my horse?

A.

Limited private turnout is available. If you prefer or require your horse to be on private turnout either long or short term, contact us today for our current availability.

Q?

How do you maintain your pastures?

A.

Our pastures are rotated in the best interest of both the horses who graze on them and the sustainability of the grounds themselves. Horses rotate pastures (within their same turnout groups) every 3 inches of grass growth in the Spring/Summer/Fall seasons and pastures are dragged regularly to spread manure piles and flatten out hoof prints. We regularly inspect fence lines and shelters to ensure the safety of all the animals under our care.

Q?

Do you have pasture board?

A.

Limited full care pasture board spots are available. Clients with horses on pasture board have access to all the amenities our stall boarders do. Contact us to find out!

Q?

Do you have self care or partial care board?

A.

Pinnacle Farms does not have any self or partial care board options at this time.

Q?

How often are stalls cleaned?

A.

Our stalls are cleaned every day! This includes removal of manure and all wet shavings, a generous layer of clean bedding added, water buckets dumped, scrubbed, and refilled, and a nice fresh stall waiting for your horse when they come in for the night from turnout.

Q?

What are the stalls bedded with?

A.

Stalls are bedded generously over wall to wall matting with a shavings/sawdust mix that is slowly kiln dried, low dust, and extra supportive to your horses joints and ultra comfortable for horse naps.

Q?

Do the wash racks have hot and cold water access?

A.

Yes, our outdoor wash racks offer direct access to both hot and cold water for a better bathing experience for both horses and owners!

Q?

What type of grain do you feed?

A.

We will feed almost anything you request. We regularly stock a 12% Pellet, Senior, Beet Pulp, and Rice Bran and are willing to work with you if you have a special plan for your horse’s diet. We can also work with you on developing a special feed plan for your horse, whether they are overweight, underweight, or have specific dietary needs (growing horses, senior horses, ponies, drafts, OTTBs, or horses with EPSM or PPID), we have the knowledge and expertise to help.

Q?

Will you feed supplements?

A.

Yes, Pinnacle Farms is happy to provide things like blanketing, fly spraying, fly masks, and feeding owner provided supplements at no extra cost.

Q?

Do you have space for me to store my tack/saddle/etc?

A.

Yes! We have generous space for all of your saddles, cabinets, bridles, trunks, blankets, and more!

Q?

Do you have a restroom?

A.

Yes, we have a heated restroom for the convenience of all of our boarders, visitors, and guests.

Q?

Can I reserve the ring for private use?

A.

Yes, our boarders can schedule private arena usage for a reduced rate.

Q?

What is the cost of trailer in use of indoor/outdoor arenas?

A.

We offer trailer in use of the facilites for only $30 an hour. These must be scheduled ahead of time. It includes use of either the indoor or outdoor arena as well as the wash stalls should you choose to bathe your horse afterwards. This hourly rate can be shared by up to 3 riders/horses. We will require a liability release for each rider as well as current Coggins (within 2 years) and Rabies (within 1 year) certificates for each horse, to be kept on file. Don’t have a trailer? We can transport you and your horse(s) here at a reduced rate!

Q?

Can I bring my dog to the farm?

A.

No, unfortunately due to safety concerns for our horses, boarders, and guests we cannot allow dogs to be brought onto the property.